Government partners with telecom carriers, sends coronavirus texts to subscribers abroad

Shruti Shekar
Telecom & Tech Reporter

Innovation, Science and Industry Minister Navdeep Bains has announced the government is partnering with telecom carriers in the country to help contact residents who are outside of the country in order to inform them about ongoing efforts relating to COVID-19.

A press release indicated Rogers, Bell, Telus, Quebecor’s Vidéotron, Shaw Communications’ Freedom Mobile, Eastlink, and SaskTel will be “sending their subscribers currently living or travelling abroad text messages containing consular support information and key contact information.”

The information would also include the information to Global Affairs Canada consular support.

Several carriers recently announced they were preparing their networks for the surge of Canadians expected to work online and use home internet services. They also indicated they will remove data caps on internet services.

“The measure announced today builds on various steps already taken by Canada’s telecommunications service providers to help consumers and ensure service remains uninterrupted,” Bains said in the release. “The Government is looking to help them now and will ensure Canadians abroad receive important Global Affairs Canada information directly to their devices during this critical period.”

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