Gatwick Airport passengers forced to wait four hours for luggage due to fault at baggage reclaim

Joe Gamp
Contributor, Yahoo News UK
luggage on airport conveyor belt

Travellers arriving at Gatwick Airport had to wait hours for their luggage after the airport’s baggage reclaim system failed.

Passengers from 10 flights coming in to the London Airport were left waiting for their luggage.

The fault, which occurred on Friday night and lasted into the early hours of Saturday morning, affected passengers at the North and South terminals.

Reports suggest baggage handlers were struggling to keep up with the backlog of bags.

The delays come as the airport experiences higher levels of passenger numbers due to the time of year.

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Irate passengers took to social media to vent their frustration, with some suggesting a lack of water provided to stranded passengers.

The airport has since apologised for the fault and confirmed the problem had been fixed.

A Gatwick Airport spokeswoman said: "They have now gone home and we are very much expect things to operate today."

On Thursday, another baggage reclaim fault created misery for British Airways Passengers at Heathrow.

And baggage scanners and terminal staff at the UK’s second biggest airport are considering strike action in August over pay.