Police are investigating after a black Wetherspoon customer was sent a banana using the pub’s table delivery app.
Mark D'arcy-Smith, 24, was out for drinks with a friend at The Richmal Crompton in Bromley, Kent when he was anonymously sent the item from the pub’s food menu.
Using the Wetherspoon app, bananas can be ordered for 30p and delivered to any table in the restaurant by a member of staff.
Mr D’arcy Smith said he left the pub soon afterwards and has since contacted the police.
"It made me feel confused, angry, lost and lonely. It was really overwhelming. All these emotions came in a matter of seconds,” he said.
"I don't feel like many people understand what it feels like to be racially abused. The staff didn't take it seriously."
Mr D’arcy Smith said he and his friend initially thought the order had been delivered to them by mistake, but soon after they realised it was a racist incident.
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He said: "We both looked at each other then looked at the banana. It clicked that it wasn't ours. It was clearly sent by someone who was trying to be racist.
"My friend went to talk to a staff member but they didn't see what the issue was. He said: 'Do you know what's wrong here?'
"They thought they had brought an incorrect order. We had to explain what was wrong with that.”
Mr D’arcy Smith says his friend then complained to an employee, who reportedly claimed not to understand what the issue was.
He said he returned to the pub the day after to complain again and ask what was being done but was met with a similar response - so he then went to the police.
A Wetherspoon spokesman said: "We apologise to the customer and appreciate the distress caused. This is now a police matter.
“We have responded to the customer and pointed out that the pub cannot be held responsible for app orders.”